SmileIt

Your Smile is Your Wallet

Information We Collect

• Name
  
• Contact information (e.g., email address, phone number)
  
• Financial information (e.g., linked bank accounts, transaction history)
  
• Biometric data (facial recognition data)
  

How We Use Your Information

We use your information for the following purposes:

• To process payments
  
• To verify your identity based on facial recognition
• To improve our services
  
• To communicate with you about our services
  
• To comply with legal obligations
  

Storage and Protection of Biometric Data

We implement strict security measures to protect your biometric data:

• Encryption of facial recognition data
  
• Secure, access-controlled storage
  
• Regular security audits
  

Your Rights

• Access your personal information
  
• Correct inaccurate inf​ormation
  
• Delete your account an​d associated data
  
• Opt-out of certain dat​a uses
  

Sharing of Your Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g., payment processors)
  
• Law enforcement agencies (when required by law)
  

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new ​policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Or​iginLabs.in@gmail.com​.​

Last updated: 1/09/2024

Reason for Storing Face Data

• We collect and store face data solely for the purpose of biometric authentication in our payment ​processing system. This enables a secure, frictionless verification method for users when ​completing transactions with our merchant partners.
  

Duration of Face Data Storage

• We retain face data for a maximum period of one year from the user's last transaction. This ​retention period allows for seamless authentication for returning customers while balancing ​privacy concerns. However, we adhere to the following data deletion practices:
  
• If a user does not complete any transactions within a 12-month period, their face data is ​automatically deleted from our systems.
  
• Users can request the deletion of their face data at any time by contacting our support team. Upon ​receiving such a request, we will promptly delete all associated face data.
  

Third-Party Data Practices

• Our third-party service providers do not store any face data. They may temporarily process face ​mapping data for recognition purposes during the authentication process, but this data is ​immediately discarded after the verification is complete. These providers adhere to our data ​retention policies, ensuring that:
  
• No permanent storage of face data occurs on their systems.
• Any temporary face mapping data used for recognition is deleted immediately after the ​authentication process or in accordance with the deletion timelines specified in point 2.

Secure Payment Processing

• All financial transactions conducted through our platform are via UPI auto mandates, are s​ecurely processed via Razorpay, our trusted payment gateway partner. Razorpay is a leading fi​nancial technology company that adheres to stringent security protocols and industry best pra​ctices.
  

Compliance with RBI Guidelines

• We strictly adhere to all guidelines and regulations set forth by the Reserve Bank of India (RBI) for ​digital payments. This ensures that every step of your transaction, from initiation to completion, ​complies with the latest regulatory standards for financial security and consumer protection.
  

UPI Auto Mandate System

• This system leverages the robust infrastructure provided by the National Payments Corporation of ​India (NPCI), ensuring compliance with national standards.
  
• When setting up an auto mandate, your UPI details are securely tokenized through the official UPI ​framework, guaranteeing that your sensitive financial information is never stored in its original ​form.
  
• Each recurring transaction is authenticated according to RBI guidelines and processed through the ​government-approved UPI channels, providing you with control, transparency, and the highest ​level of security for your scheduled payments.
  
• By using the official UPI ecosystem, we ensure seamless interoperability across banks and fintech ​platforms while maintaining stringent security protocols.
  

• Send an email to: originlabs.in@gmail.com
  

• In your email, clearly state that you are requesting a 'Data Deletion Request' for your account. ​Please include your full name and the email address associated with your account.
  

• After sending your request, please allow up to 30 days for our team to process your deletion ​request. We will send a confirmation email once your data has been deleted.
  

• If you have any questions about the data deletion process, please contact our support team at ​originlabs.in@gmail.com
  

• If you need further assistance, our support team is here to help:

• Email: originlabs.in@gmail.com
  

• Phone: +91 7558587289
  

• Hours: Monday to Friday, 9 AM to 6 PM IST